{"xsrfToken":"cb87a6a8-3920-4e11-8c23-5c896c0d34d4_78651ab10b6c3d380616a935255303cced77aa74_lout","branding":{"id":"5","key":"ysndit","name":"ysendit.com","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1a57bd","headerLinkHoverBGColor":"#1a57bd","headerBadgeColor":"#1a57bd"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d43d395f-22c9-47f3-b9e1-7f00e0ec6014/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZDQ3ODc3Zi0zZDI2LTQzNDQtOGI1YS1kMzllYmE4NDJiZGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ0M2QzOTVmLTIyYzktNDdmMy1iOWUxLTdmMDBlMGVjNjAxNCI6WyJyZWFkIl19LCJleHAiOjE2NzQ5ODQxMjgsIm5iZiI6MTY3NDk4MzUyOH0.XzHQ7oLq3E0Kf5fmQfoP5MwFF-Y3xmgkMJzPffZijhY&client=6d47877f-3d26-4344-8b5a-d39eba842bdd&mode=fit","logoId":"d43d395f-22c9-47f3-b9e1-7f00e0ec6014","isLogoAvailable":true,"helpCenterTitle":"Contact me directly by opening a ticket","sharedPortalName":"nweber.de","userInitialAnnouncementHeader":"Already checked the manuals?","userInitialAnnouncementMessageWiki":"<p><a href=\"https://nweber.de/documentations.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here</a> to find instant answers</p>","translations":{"en-US":{"helpCenterTitle":"Contact me directly by opening a ticket","sharedPortalName":"nweber.de","announcementHeader":"Already checked the manuals?","announcementMessage":"[Click here|https://nweber.de/documentations.html] to find instant answers","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/a3aa2a4e-4a5c-4773-a5e5-35f3a8402529/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZDQ3ODc3Zi0zZDI2LTQzNDQtOGI1YS1kMzllYmE4NDJiZGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEzYWEyYTRlLTRhNWMtNDc3My1hNWU1LTM1ZjNhODQwMjUyOSI6WyJyZWFkIl19LCJleHAiOjE2NzQ5ODQxMjgsIm5iZiI6MTY3NDk4MzUyOH0.sRC3tel31gzJg8CfnGC0slAQJSJ1INWDy-Q6wr7AEdY&client=6d47877f-3d26-4344-8b5a-d39eba842bdd&height=300&mode=fit","bannerMediaApiFileId":"a3aa2a4e-4a5c-4773-a5e5-35f3a8402529","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"5","key":"ysndit","projectId":10007,"serviceDeskId":5,"name":"ysendit.com","description":"<p>Welcome! You can raise a request for ysendit.com from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"40","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://nwebr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[11],"key":""},{"id":"42","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://nwebr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[11],"key":""},{"id":"45","name":"Report files","descriptionHtml":"<p>We will check these file, delete them if appropriate and get back to you</p>","callToAction":"Report files","introHtml":"<p>Report files on ysendit that appear to be shared illegally</p>","icon":10526,"iconUrl":"https://nwebr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[11],"key":""},{"id":"46","name":"Sign up for a hosted ysendit instance","descriptionHtml":"<p>Thank you for your interest in your own ysendit instance. Please fill out this form, we will reach out to you within 24 hours.</p>","callToAction":"Sign up for a hosted ysendit instance","introHtml":"","icon":10489,"iconUrl":"https://nwebr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","groups":[13],"key":""},{"id":"43","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://nwebr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[12],"key":""},{"id":"44","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://nwebr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[12],"key":""},{"id":"37","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://nwebr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[11],"key":""},{"id":"56","name":"Chat","descriptionHtml":"<p>Requests created by chat</p>","callToAction":"Chat","introHtml":"<p>Requests created by chat</p>","icon":10541,"iconUrl":"https://nwebr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"41","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://nwebr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"Get help and assistance"},{"id":12,"name":"Suggest something new"},{"id":13,"name":"Sale and Accounting"}],"orderMapping":{"11":[37,42,40,45],"13":[46],"12":[43,44]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"YSNDIT","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":46,"projectId":10007,"form":{"name":"Sign up for a hosted ysendit instance","descriptionHtml":"<p>Thank you for your interest in your own ysendit instance. Please fill out this form, we will reach out to you within 24 hours.</p>","callToAction":"Sign up for a hosted ysendit instance","intro":"","instructions":"<p>Thank you for your interest in your own ysendit instance. Please fill out this form, we will reach out to you within 24 hours.</p>","icon":10489,"iconUrl":"https://nwebr.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10489","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"What's your name?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","fieldId":"customfield_10044","fieldConfigId":"10151","label":"Plan you're interested in","description":"You find a comparison on our [homepage|https://ysendit.com/hosted].","descriptionHtml":"<p>You find a comparison on our <a href=\"https://ysendit.com/hosted\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">homepage</a>.</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10034","label":"Trial","selected":false,"children":[]},{"value":"10035","label":"Cloud","selected":false,"children":[]},{"value":"10036","label":"Dedicated","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"checkbox","fieldId":"customfield_10048","fieldConfigId":"10155","label":"Where do you want to use ySendit?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10030","label":"For myself: I am sending many files and want to manage my Transfers","selected":false,"children":[]},{"value":"10031","label":"For customers: I want to receive files from clients","selected":false,"children":[]},{"value":"10032","label":"I am building something similar to ysendit","selected":false,"children":[]},{"value":"10037","label":"Something other, please describe below","selected":false,"children":[]}]},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Questions or special wishes?","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/46","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/46","calendarParams":{"firstDay":0,"date":"2023-01-29T10:12:08+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZDQ3ODc3Zi0zZDI2LTQzNDQtOGI1YS1kMzllYmE4NDJiZGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA3IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2NzQ5ODQ3MjgsIm5iZiI6MTY3NDk4MzUyOH0.q2iRXFLkVoGVFdW1OPm01K26CDqwJRszCa-ytak_w-w","targetCollection":"upload-project-10007","endpointUrl":"https://api.media.atlassian.com","clientId":"6d47877f-3d26-4344-8b5a-d39eba842bdd","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nwebr","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"cb87a6a8-3920-4e11-8c23-5c896c0d34d4_78651ab10b6c3d380616a935255303cced77aa74_lout","baseUrl":"https://nwebr.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6d47877f-3d26-4344-8b5a-d39eba842bdd","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}